State Health Insurance Program

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The State Health Insurance Assistance Program (SHIP) meets the most universal needs of Medicare beneficiaries. Needs such as understanding their health insurance benefits, bills, and rights. Trained staff and volunteer counselors in all 23 counties and Baltimore City provide in-person and telephone assistance. 

Topics Covered
  • Medicare Part A & B (Original Medicare)
  • Medicare Part C (Medicare Advvantage Plans)
  • Medicare Part D (Medicare Prescription Drug Plans)
  • Financial Assistance for Low-Income Beneficiaries
  • Billing Issues, Appeals, Denials, and Grievances
  • Medicare Fraud and Abuse
  • Volunteer Opportunities
  • Free Community Presentations​

Find your Local SHIP Office

The Maryland Department of Aging receives funding for this program from the Centers for Medicare & Medicaid Services, the State of Maryland and local governments. SHIP counseling services are confidential and free of charge.

SHIP FAQ and Resources 

Why Choose SHIP?

 

​The State Health Insurance Assistance Program (SHIP) meets the most universal needs of Medicare beneficiaries. Needs such as understanding their health insurance benefits, bills, and rights. Trained staff and volunteer counselors in all 23 counties and Baltimore City provide free, in-person and telephone assistance. 

Topics Covered by SHIP

 

​Trained counselors can provide assistance with:

  • Medicare Part A & B (Original Medicare)
  • Medicare Part C (Medicare Advantage Plans)
  • Medicare Part D (Medicare Prescription Drug Plans)
  • Financial Assistance for Low-Income Beneficiaries
  • Billing Issues, Appeals, Denials, and Grievances
  • Medicare Fraud and Abuse
  • Volunteer Opportunities
  • Free Community Presentations

Video Library

Flyers

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Contact Person: Bernice Hutchinson, Program Manager, 
410-767-1100, bernice.hutchinson@maryland.gov